Customer Issue: Mr. Carson had a minor accident with his car and his garage door, which resulted in a damaged panel on the door.
Our Solution: Our team determined that the broken garage door panel had been too badly damaged to simply repair. We instead found a new panel that would be the appropriate size and shape to fit the door and painted it to the correct color. Our technicians removed the door from the track so that the broken panel could be removed, and the new one bolted into place.
Customer Issue: The customer noticed that his garage door springs were getting noisier and slower, and wanted them replaced.
Our Solution: Garage door spring replacement is always easier and safer to perform before the old springs can break rather than after. Our field team had Mr. Hodgson remove his car from the garage, and then released, uncapped, and replaced the springs after polishing their spindles. No complications!
Customer Issue: Customer’s door was making unusually loud noises.
Our Solution: Our technician greased all appropriate parts, tightened the connections, and balanced the door. He then tested the door’s operation to make sure it was working properly.
Garage Door Off Track
Customer Issue: Garage door off track due to broken cable.
Our Solution: We replaced the cable to ensure the door would stay safely in place and adjusted it to go on the track. Our close inspection revealed the track was straight, but there was a roller with a twisted stem that we replaced immediately.
LiftMaster Opener Replacement
Customer Issue: Outdated opener with poor performance.
Our Solution: Since our customer wanted modernization, we helped him pick a LiftMaster 8355W belt drive opener. Our work began with dismantling the old system. Then we mounted the new motor unit, set the hardware in place and connected it to the door. Our final step involved adjusting the travel limits and force.
Customer Issue: Worn garage door rollers.
Our Solution: We replaced the rollers with new ones of the same size, but with a different design. The nylon wheels are much quieter and don't require lubrication. We used new hinges for the installation and tightened the track bolts to guarantee the smoothest possible performance.